Servicedesk

Getting Started as a new 9

• Install additional programs from Software Center
• Activate followMe the first time you print
• Welcome onboard letter
• Getting started with OneDrive
• Getting started with Microsoft Teams

View all 9

Meeting rooms and office facilities 4

• Book a Meetingroom with AskCody Bookings
• Register a guest with AskCody Visitors
• Order Catering for meetings with AskCody Services
• Meetingroom Overview

Login & Multi-Factor Authentication 4

• Windows Hello - Login using a PIN, facial recognition or fingerprint
• Register for Multi-Factor Authentication
• FAQ - Multi-Factor Authentication
• How to reset password

MacOS 5

• Shared mailbox setup OS
• Find computername and IP address OS
• Automatically Connect to a Network Drive at Login
• Microsoft Outlook 2016(Mac OS X) crashes at startup
• Change AD password from MacOS

Guides to applications 5

• RISMA controls: How to complete Controls
• Add a contract to Therefore
• Add a signature in Adobe Acrobat Reader DC
• Jabre Disable update notifications
• Login to Salesforce from your mobile

Network setup 3

• Network - Access Karnov-Guest from a laptop
• Network - Access Karnov-Guest wifi from a phone
• Network - Connect to VPN

Webex - First time setup & FAQ 7

• Webex Meeting types
• First time setup - Cisco Webex Meetings Desktop App for Windows
• First time setup - Cisco Webex Meetings App for iOS
• First time setup - Cisco Webex Meeting Scheduler – Outlook add-in
• Change default personal room preferences

View all 7

Webex - Schedule a meeting 1

• Schedule a webex meeting in Outlook for Windows

Webex - Attend or start a meeting 5

• Start or attend a webex meeting from a Webex ready meeting room
• Start or attend a webex meeting from Outlook
• Start or attend a webex meeting from Cisco Webex Meetings Desktop App
• How to Join a Cisco Webex Meeting from an iOS Mobile Device
• How To Join a Cisco Webex Meeting from your Android Phone

Wireless share your screen in a Webex ready meeting room 3

• How to Share Video with audio in a Cisco Webex Meeting
• How To Share Content During a Cisco Webex Meeting
• How To Share Content Wirelessly in a Webex ready meeting room