Go to: https://aka.ms/sspr

1. Enter u/c-account and fill in the @karnovgroup.com or @nj.se

 Graphical user interface, text, application, email

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2. Select "I forgot my password" if you want to change your password. Select "I know my password" if you wish to unlock your account.

Graphical user interface, text, application, email

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3.  Choose your approval method - Use "Approve a notification on my authenticator app" and click on "Send notification"

Graphical user interface, text, application

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4. Verify with your Authenticator on your phone 

5. Enter your new password - Password must still comply with domain password requirements written below

  Graphical user interface, text, application, email

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Domain password complexity rules:

 

  • Last password change MUST be more than 24 hours ago - if you or SD have reset your password within the last 24 hours, you cannot reset it. Contact SD
  • Minimum 12 characters.
  • Minimum 1 uppercase letter.
  • Minimum 1 lowercase letter.
  • Minimum 1 number.
  • Minimum 1 of the following special characters: !"”@ $%&/()=?’`*+~#-_.,;:{[]}\<>|
  • Does not contain parts of previously used password.
  • Does not contain parts of name or lastname.